Contact Us

HQ OFFICE :

BATU CAVES ,SELANGOR, MALAYSIA

016 – 5216976

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68 Responses to Contact Us

  1. Calvin Tang says:
    May 26, 2011 at 4:45 pm

    im from penang and would like to know if its possible to view a sample unit.
    also, any spare parts for the “monster” unit?

    contactable at 012-45877**

    Reply
    • GARDIVA says:
      May 26, 2011 at 11:51 pm

      Hi Calvin , Thank you for your enquiry here. Regarding your enquiry about sample unit , i am sorry we dont provide sample unit but you’re welcome to come to our place to see and try The Monster. And about the spare parts , yes we do have spare parts for The Monster since we are the direct importer of The Monster.

      Regards,
      Gardiva

      Reply
  2. Aini says:
    June 15, 2011 at 12:10 pm

    Di KL mana boleh saya dapatkan produk ini

    Reply
  3. pranav says:
    June 29, 2011 at 4:42 am

    right now i am living in singapore. so how to buy electronic cig

    Reply
  4. nor azam says:
    August 3, 2011 at 11:09 pm

    Saya bekerja di. KLCC Tower 2, boleh sesiapa agen Gardiva menghantar product ke tempat saya. Ada perasa seakan Marlboro kotak merah? Sila hubungi saya di 019-3408998

    Reply
  5. Ganesh says:
    September 6, 2011 at 2:28 pm

    Dear Sir/Madam,
    What is the length of the mini e-cigarette? I have a 102 mm one and am looking for spares.

    Looking forward to hearing from you,
    Thank you,
    With best regards,
    Ganesh

    Reply
  6. Paul says:
    October 8, 2011 at 11:58 am

    Hi,
    I am working in KL for a couple of weeks and would like to get hold of some spare eliquid type fluid (low or medium strength), would it be possible to post it to a KL hotel?

    I have a TECC tornado with refillable cartomizers so any liquid that is pre mixed would be good (tobacco flavour)

    Thanks
    Paul

    Reply
  7. ken says:
    October 17, 2011 at 5:53 pm

    Do you post to singapore?

    Reply
    • GARDIVA says:
      October 17, 2011 at 10:49 pm

      Hi Ken ,

      Gardiva post all orders from singapore to Johor Bahru only. Means that you must have contact in JB to collect your order.

      Thank you

      Reply
  8. Ken says:
    October 25, 2011 at 3:18 pm

    I’m from Singapore and I would like to drive to Batu Caves to buy from you. Which part of Batu Caves exactly? And what are the opening hours? Thank you.

    Reply
  9. Rudy says:
    November 3, 2011 at 7:23 pm

    Guys do u have ready stock, or do I have to wait for the stock?? Am looking for this product high and low till i came across your website…Thanks..

    Reply
  10. Abdul rahman says:
    November 8, 2011 at 5:48 pm

    Just received eldragon highly recommended for heavy user

    Reply
  11. Roger says:
    February 3, 2012 at 4:46 pm

    I am interested to buy the electronic cigarette. Where can I order one from your local agent in Kuching, Sarawak?

    Reply
  12. Arbab Nadeem says:
    February 15, 2012 at 1:21 pm

    I want to buy the monster 200 rm how many cartridges can i get with it?

    Reply
    • GARDIVA says:
      February 17, 2012 at 2:11 am

      Hi Arbab ,

      Here are the details of Single Set (RM200) :

      1 pc Carrying Case ,
      1 pc battery (1300 Mah)
      1 pc Exclusively Latest Version Third Generation Cartomizer (Liquid prefilled)
      1 pc Wall Charger
      1 pc USB Charger

      Thank you,
      Gardiva

      Reply
  13. Peter Wong says:
    February 17, 2012 at 10:43 pm

    My friend told me that you have just launched new model ‘EL Dragon’ w.e.f. January 2012. I am interested to buy 1 set (single set) and would like to know more details. Thank you.

    1. How many colour ?
    2. What are the items in this set (why no photo in your website)?
    3. Cost per single set?
    4. Any warranty?

    Reply
    • GARDIVA says:
      February 18, 2012 at 2:51 pm

      Hi Peter ,

      Yes we do have a new product names “EL Dragon” , we’ve been carried “EL Dragon” since early October last year.
      1. “EL Dragon” has 2 colors (Matt Black and Chrome)
      2. “EL Dragon” contains the same like “The Monster”
      3. “EL Dragon” price is the same like “The Monster”
      4. The Warranty also the same like “The Monster”

      Thank you ,
      Gardiva

      Reply
  14. Layla says:
    May 2, 2012 at 1:27 pm

    I would like to know if there is sweeter flavor like vanilla or chocolate e-juice? I’m interested to know.

    Reply
  15. esben says:
    May 17, 2012 at 11:12 am

    i want to buy 10 set of your cigarette,how i can order ,thanks

    Reply
  16. CKings says:
    June 1, 2012 at 3:21 pm

    Hi do u guys do bank transfer? cus i dont have a credit card

    Reply
    • GARDIVA says:
      June 1, 2012 at 4:50 pm

      Hi ,

      You can make the payment by direct bank in to our maybank account, please contact us at 019 364 8534 for more info.

      Thank you,
      Gardiva

      Reply
  17. Rizz says:
    June 4, 2012 at 11:11 pm

    After doing a lot of reading here, most smokers recommended el dragon, but so sad coz there was no picture of this product, really interested with el dragon, can u tell me the price…im in kuching, want to pay by credit card but no addcart for el dragon

    Reply
    • GARDIVA says:
      June 5, 2012 at 12:37 am

      Hi Rizz ,

      Yes we have a new product called EL Dragon , we apologize for the inconvenience for not launching it yet on the website. However , EL Dragon contains the same package with The Monster and the same price , the different is on the ‘machine’. EL Dragon’s machine is the easiest way to refill (no syringe required) and much better performance and consistent ‘smoke’ production. Please contact us at 019 364 85 34 for more info.

      Thank you,
      Gardiva

      Reply
  18. Jude says:
    July 15, 2012 at 1:30 pm

    Hi there,

    I was wondering since i am not seeing it in your website (pardon me if I overlooked), how much would it be for the full set of Dragon EL as mentioned in this post? And how long would it take to deliver upon purchase to arrive. I am in PJ by the way or do you have someone here that can deliver to me as Cash on Delivery? or how? kindly advice.

    Thank you.
    Jude

    Reply
  19. Connie says:
    August 7, 2012 at 10:33 am

    Hi,

    I just moved here from UK and have been using Halo e cigarette for about 6 months. I now want to find a similar e-cig. Do you have cigarettes that use cartridges and that are menthol?

    Thanks
    Connie

    Reply
    • GARDIVA says:
      August 7, 2012 at 4:00 pm

      Hi Connie ,

      Those e-cigs use cartridges are the old model , we no longer carry that model anymore since years ago. Our products now use tank machine and it’s refillable. And yes ofcourse we have Menthol flavour.

      Thank you,
      Gardiva

      Reply
  20. Bryan says:
    August 12, 2012 at 10:05 am

    Can I drop by your office instead to get the products since I’m staying near Batu Caves? Thanks

    Reply
  21. Lo kip siang says:
    August 13, 2012 at 6:13 pm

    I just placed my order few day ago. How can i trace my order?

    Reply
  22. azzummar says:
    August 28, 2012 at 2:35 pm

    Dear Sir,
    i would like to buy the monster kit (single) and the e-liquid from you. How can purchase it?. Can you send it to my office in Jalan Yap Kwan seng? and can i get it by this week?

    Thank you.

    Reply
  23. Alfi says:
    September 13, 2012 at 11:18 pm

    Hi. I live in Bangi and am really interested to try your e cig.
    Just wondering whether the ingredients are listed for the e-liquid?
    Safe for Muslims?

    Would appreciate any feedback :)

    Reply
  24. jasfir says:
    September 21, 2012 at 4:50 pm

    If I would like to buy the item at your branch in Batu Caves, is this possible ? If yes, do you accept credit cards ? I have this phobia about buying things online thats why. Anyway if its possible, what is your exact address in Batu Caves ?

    Reply
    • GARDIVA says:
      September 21, 2012 at 10:45 pm

      Hi Jasfir ,

      Yes you can buy direct from us in person, we can meet up at Giant ,Batu Caves . Please do call us first before you come, or we can deliver your order direct to your door and you can pay on the spot (Klang Valley are only).

      Thank you,
      Gardiva

      Reply
  25. Serene says:
    October 5, 2012 at 11:45 am

    I need to purchase Th Monster for may dad’s birthday . Tried to call your contact numbers but no answer. Any outlet in Rawang? Or can you give me directions to your HQ Batu Caves? Thank you

    Reply
  26. Vasco says:
    October 24, 2012 at 10:15 am

    Do u have any shop in kl thk..

    Reply
  27. rayde says:
    November 1, 2012 at 2:53 pm

    Do you have branch at Kuching?
    How many type you have and the price?

    Reply
  28. Tan says:
    November 7, 2012 at 8:18 pm

    may i know that got what model in ur product???

    Reply
    • GARDIVA says:
      November 11, 2012 at 12:07 am

      Hi Mr. Tan ,

      We have 2 new products

      El Dragon : RM350

      Supernova : RM450

      Please contact us at 019 3648534 for more details.

      Thank you

      Reply
  29. CL Ong says:
    November 10, 2012 at 9:48 pm

    Hi, I’m from Penang and very interested your product. How much is the full set starter kit now? How can I buy this?

    Reply
  30. mathew says:
    November 26, 2012 at 4:51 pm

    Hi,
    Am currently a smoker and heard about yr product. Which one should i start with and how can i contact you.
    TQ

    Reply

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